About Us

Observability for the AI Infrastructure Era

We built Obsyn because monitoring RAG pipelines shouldn't require stitching together Prometheus metrics, custom dashboards, and prayer. Every team running production RAG deserves real-time visibility into quality, cost, and performance.

10B+
Queries Monitored Daily
200+
Enterprise Customers
99.99%
Uptime SLA
<50ms
Dashboard Latency

Our Mission

RAG (Retrieval-Augmented Generation) has become the backbone of enterprise AI applications. But unlike traditional web applications with well-established observability tools, RAG pipelines operate in a blind spot — quality degrades silently, costs spiral undetected, and failures cascade before anyone notices.

Obsyn provides the missing observability layer: real-time quality scoring, cost attribution, and infrastructure monitoring purpose-built for the unique challenges of ML-powered search and generation systems.

Why RAG Needs Its Own Observability

  • •Quality is non-deterministic — same query can return vastly different answers
  • •Failures are subtle — degraded retrieval doesn't cause errors, just worse answers
  • •Cost attribution is complex — embedding, retrieval, and generation costs must be tracked per query
  • •Infrastructure is heterogeneous — vector stores, embedding models, LLMs all need unified monitoring
  • •Optimization requires data — you can't improve what you can't measure

Leadership

Dr. Sarah Chen

CEO & Co-founder

PhD Stanford NLP, 8 years Google Brain. Led neural search infrastructure serving 1B+ daily queries.

Marcus Rodriguez

CTO & Co-founder

Former Anthropic ML infra lead. Built distributed systems monitoring 100K+ GPU clusters.

Priya Sharma

VP Engineering

Ex-Databricks. Scaled real-time analytics pipelines from 0 to 1M events/sec.

James Wu

Head of Product

Former Weaviate product lead. Deep expertise in vector database ecosystems.

Milestones

2023

Founded by ML engineers from Google Brain and Anthropic

Witnessed the explosion of RAG adoption and the observability gap

2024

Launched private beta with 50 enterprise teams

Monitoring 2B+ queries across production RAG pipelines

2025

GA launch with SOC 2 Type II certification

Processing 10B+ daily queries across 200+ organizations

2026

Expanded to full AI infrastructure observability

Added agentic workflow monitoring and multi-modal RAG support